Janine wrote on 05-03-2018

Elsenbroek

My mom and I went into this salon, I brought a picture of what I wanted my highlights to look like, the little girl who did my hair, did not even come close. She gave me this Awful Brown color and very few blonde highlights. My mom hair turned out ok, but she was Overcharged and had to pay double for haircut and color. Let me tell you, the management coach these little girls to upsell clients without telling you how much it will cost. It cost over $300 for both our hair. The little girl who did my hair said she could put in more highlights at no charge,because she said, "I want you to be happy". I made an appointment and received a call from their so called manager who made up an excuse that I took too long to make an appointment, even though she called and said she had to check it out first and but she would be out of town a few days. I called her upon return and she refused to give me the highlights that were promised. DO YOURSELF A FAVOR! DONT GET YOUR HAIR DONE HERE! THIS SALON DOES THINGS UNDERHANDED!!! THEY ARE VERY UNPROFESSIONAL!!!! GO SOMEWHERE ELSE!!!